The other day I noticed a new icon on the home screen of my Blackberry. It said “Poynt” and had no business being there. I said “go away” and the cocky little icon yawned before declining my request.

My Saturday morning had begun so perfectly. I woke up to sunshine and feelin’ groovy, my current wakeup tune on my Blackberry.

When I tried to update Documents To Go on my Blackberry to version 2, the installation did not finish. It froze the home screen and locked the keypad, which could then not be unlocked in any of the usual ways. Most of the other functions were also inaccessible. My network provider, Vodafone, even offered to send a replacement for my device.

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